Terms & Policy

Shipping Policy
For all of our customers we ship only via USPS. Shipments usually arrive in 3 to 9 business days depending on what part of the country you live in. One week or less is the average.

HOW FAST DO WE SHIP?
We generally ship your order within 24 hours to 48 hours of receipt, assuming all items are in stock., however this is a hobby and not my main source of living. I work two jobs so at best I can make it to the post office one day a week, usually on a Monday. Sometimes my schedule changes so that day of the week may change or I may make it the post office three times in one week, But the minimum is one day a week to the Post Office. We pride ourselves on getting our customers their order as fast as possible. In some cases an item may be listed as in-stock on our site but not physically in our facility, in which a shipping delay may occur.

Where do we ship?
WGSH ships to the United States and Canada only.

Refused Orders
If you place an order and it comes back refused, you will be subject to a 20% restocking charge plus any shipping charges we incur to get the package back.

Canceled Orders
If you place an order and wish to cancel you will be given a full refund provided you cancel before a shipping label is generated. Once a shipping label with a tracking number has been generated than the shipping charges that occurred will no longer be refundable whether the order has shipped or not. WGSH also reserves the right to cancel any future orders that may be placed by a customer who canceled on a past order. 

Return Policy
If you received an item and wish to return it, contact us immediately. You have 14 days to do so starting from the day you received the item. Any request past the 14 days of receiving an item will be denied.

Privacy Policy
World's Greatest Superheroes is committed to respecting the privacy and security of your personal information. We truly value and appreciate each and every customer.

Protecting Your Information
Safe & secure shopping is our #1 priority. We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind heavily secured networks. All credit card and personal information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases.

Collecting Information
Unless otherwise noted or you provide us with specific information about yourself, we do not gather personal information. You can visit any of our web pages without telling us who you are. We will only request information from you when you decide to place an order, if you decide to participate in a sweepstakes or opt in for our newsletter..

WEB SITE ERRORS:
If a website pricing error occurs We reserve the right to cancel orders that were ordered at the incorrect pricing and will provide a full refund. 

QUESTIONS:
If you still have questions please contact us and we will be glad to help answer all of your questions.


Contact us via email by CLICKING HERE 

Mailing Address:
World's Greatest Superheroes
P.O. Box 100142
Staten Island, NY 10310
USA

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